Customer Service Associate 3

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PLEASE READ ENTIRE POST BEFORE APPLYING!

We are looking for an energetic new team member who can work confidently and independently in a busy environment, while providing exceptional customer service.  This position will be a combination of indoor and outdoor work. The type of work varies by season and daily demand, but you can expect to WORK HARD, get dirty and maybe a little wet at times.  


This is a permanent, part time position. Hours will vary between 25-30 hours per week but there will be opportunities for more hours and responsibilities. Schedule flexibility is required to fill store needs when necessary. This job is essential for successful day to day operations and we are looking for someone who can start immediately.  Pay will be determined based on experience.  This is not an entry level position. 

Minimum Requirements:

  • High School Diploma or Equivalent 
  • 18 years or older with valid Washington state driver's license
  • Reliable transportation 
  • Available for flexible scheduling 
  • At least 3 years retail & sales experience 
  • Leadership experience 
  • Knowledge or experience with inventory management 
  • Experience with purchasing and receiving products
  • Experience using Microsoft Word and Excel 
  • Experience with Internet & Social Media

The following is a plus but not required:
*Knowledge of pets & livestock
*Forklift driving experience
*UHAUL experience 


 

Applicants will be expected to:

Problem solve 
Communicate effectively 
Manage time efficiently 
Provide exceptional customer service 
Switch easily between tasks 
Be detail oriented 
Be friendly and outgoing 
Be reliable and punctual 
Be a team player

Responsibilities (include but are not limited to):

  • Acknowledge, approach and assist customers promptly with the ability to handle multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to products. 
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges. 
  • Share information on store events, promotions and activities with customers. 
  • Manage day to day operations, including directing and leading fellow employees. 
  • Promptly and accurately process all point-of-sale transactions. 
  • Unload, organize and properly stock weekly shipments. 
  • Frequently lift 50-80lb bags and push/pull 2,000lb pallet jack. 
  • Clean poultry cages, replenish feed and water. 
  • Assist with care of store animals.
  • Daily cleaning and product placement. 
  • Reserve and process Uhaul rentals. 
  • Accept Package Express/UPS shipments. 

We would like to find someone who is willing to learn and grow with our company as more hours and responsibilities become available. If you are interested in applying for this position, applications are available at the store. All applicants must provide a Resume with reference AND Cover Letter.


Please note: employment will not be considered without both documents. 


We look forward to hearing from you!!