Assistant Manager
PLEASE READ ENTIRE POST BEFORE APPLYING!
We are a small, local feed and pet store in Rochester, WA. We are looking for an assistant manager who can work confidently and independently in a busy environment, while providing exceptional customer service. This position will be responsible for assisting the owner with day to day operations, staff management and administrative responsibilities.
This is a permanent position. Hours will vary between 32-40/week. Schedule flexibility is required to fill store needs when necessary. This is a new position that is necessary as our operational and customer base increases. This is not an entry level position and pay will be determined based on experience. We are looking for someone who can start immediately.
Minimum Requirements:
- High School Diploma or Equivalent
- At least 3 years retail & sales experience
- At least 1 year management experience
- 18 years or older with valid Washington state driver's license
- Reliable transportation
- Available for flexible scheduling when needed
- Experience with inventory management
- Experience with purchasing and receiving products
- Familiar with Point of Sale Systems and functionality
- Ability to work through minor software and hardware technology issues
- Excellent critical and problem-solving skills
- Written and verbal communications skills
- Basic sales training and skills
- Maintains professional appearance and behaviors
- Ability to work in a fast-paced and busy environment
- Proficient in Microsoft Word and Excel
- Proficient with Internet & Social Media Use
The following is a plus but not required:
*Knowledge of pets & livestock
*Forklift driving experience
*UHAUL experience
Applicants will be expected to:
Problem solve
Communicate effectively
Manage time efficiently
Provide exceptional customer service
Switch easily between tasks
Be detail oriented
Be friendly and outgoing
Be reliable and punctual
Be a team player
Responsibilities (include but are not limited to):
- Acknowledge, approach and assist customers promptly with the ability to handle multiple customers effectively.
- Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to products.
- Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
- Share information on store events, promotions and activities with customers.
- Manage day to day operations, including directing and leading fellow employees.
- Pick customer orders and load product in customer vehicles or trailers.
- Ensure the safety of all employees, customers, and animals.
- Perform routine inventory counts and submit reports to the Store Manager
- Carry out other store administrative tasks as directed by the Store Manager
- Up-sell to customers through recommendations
- Promptly and accurately process all point-of-sale transactions.
- Assist with care of store animals.
- Daily cleaning and product placement.
- Reserve and process Uhaul rentals.
- Accept Package Express/UPS shipments.
- Other duties as assigned
We would like to find someone who is willing to learn and grow with our company. If you are interested in applying for this position, please stop by the store to grab an application or email your resume and cover letter to info@thefeedbin.com.
Please note: All applicants must provide a resume with reference and cover letter. Employment will not be considered without both documents.
We look forward to hearing from you!!